Legal & Compliance
❦Terms & Conditions
❦Please read these Terms & Conditions carefully before using our website or placing an order. By accessing thegeorgianimport.co or purchasing from us, you agree to be bound by the terms set out below. If you do not agree, please do not use our website.
About Us
The Georgian Import Co is a trading name registered in England. We import and supply premium Georgian wines and spirits to hospitality businesses and private customers across the United Kingdom.
For any queries relating to these Terms & Conditions, please contact us at: chaz@thegeorgianimport.co
Age Restriction
You must be 18 years of age or older to purchase alcohol from our website. It is illegal to purchase or attempt to purchase alcohol if you are under the age of 18.
By placing an order with us, you confirm that you are at least 18 years old. We reserve the right to request proof of age at any time and to cancel orders where we have reason to believe the customer is under 18.
We operate Challenge 25. If you appear to be under 25 years of age, our delivery partners may request valid photographic ID upon delivery. If satisfactory ID cannot be provided, delivery will be refused and the order returned.
Orders & Contract of Sale
When you place an order through our website, you are making an offer to purchase the products listed. A legally binding contract is formed when we confirm your order by email.
We reserve the right to refuse or cancel any order at our discretion, including in the following circumstances:
- The product is out of stock or no longer available
- We are unable to verify your age or identity
- A pricing or product description error has occurred on the website
- Payment has not been successfully processed
- We suspect fraudulent or unlawful activity
If we cancel your order, you will receive a full refund to your original payment method within 5–10 working days.
Pricing & Payment
All prices displayed on our website are in pounds sterling (£) and include VAT where applicable. Delivery charges are shown separately at checkout.
We take all reasonable care to ensure prices are correct. However, if a pricing error is discovered after your order has been placed, we will contact you to advise of the correct price and give you the option to proceed or cancel your order.
Payment is required in full at the time of placing your order. We accept major credit and debit cards, processed securely through our third-party payment provider. We do not store your card details.
Trade account customers who have been approved for credit terms will be invoiced separately in accordance with their agreed payment schedule.
Delivery
We deliver to addresses within the United Kingdom. Delivery timescales and charges will be confirmed at checkout. We aim to despatch all orders promptly, but delivery dates are estimates only and cannot be guaranteed.
- All deliveries require a signature from a person aged 18 or over
- If no one is available to accept delivery, a card will be left and a redelivery arranged
- We are not liable for delays caused by third-party couriers, adverse weather, or circumstances beyond our control
- Risk in the goods passes to you upon delivery
If your order arrives damaged, please contact us within 48 hours of receipt at chaz@thegeorgianimport.co with photographic evidence.
Returns & Refunds
Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason, provided the items are unopened and in their original condition.
To exercise your right to cancel, please notify us by email at chaz@thegeorgianimport.co within 14 days of delivery. You will then be responsible for returning the goods to us at your own cost.
- Refunds will be processed within 14 days of receiving the returned goods
- Refunds will be made to your original payment method
- We cannot accept returns of opened or partially consumed products unless they are faulty
- If goods are faulty or incorrectly supplied, we will arrange collection at no cost to you and provide a full refund or replacement
The right to cancel does not apply to bespoke, personalised, or specially ordered products.
Trade Accounts
Trade accounts are available to qualifying hospitality businesses, retailers, and wholesalers. Applying for a trade account does not guarantee approval. We reserve the right to decline applications or withdraw trade account status at our discretion.
- Trade pricing is only available to approved account holders
- Trade customers are responsible for ensuring they hold any licences required to sell or serve alcohol
- Minimum order quantities may apply and will be communicated at the time of account approval
- Trade account terms are subject to review and may be amended upon notice
Intellectual Property
All content on this website — including text, images, logos, graphics, product descriptions, and design — is the property of The Georgian Import Co or our licensed suppliers and is protected by copyright and other intellectual property laws.
You may not reproduce, distribute, modify, or republish any content from this website without our prior written consent.
Use of Our Website
You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others. You must not:
- Attempt to gain unauthorised access to any part of our website or its systems
- Transmit any harmful, offensive, or disruptive material
- Use automated tools to scrape, copy, or harvest data from our website
- Misrepresent your identity or impersonate any person or organisation
We reserve the right to suspend or terminate access to our website for any user who breaches these terms.
Limitation of Liability
To the fullest extent permitted by law, The Georgian Import Co shall not be liable for any indirect, incidental, special, or consequential losses arising from your use of our website or products.
Our total liability in connection with any order shall not exceed the value of that order.
Nothing in these Terms & Conditions limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.
These terms do not affect your statutory rights as a consumer under UK law, including your rights under the Consumer Rights Act 2015.
Responsible Drinking
The Georgian Import Co promotes responsible drinking. We encourage all customers to enjoy our products in moderation and in accordance with UK Chief Medical Officers’ low-risk drinking guidelines.
Alcohol should not be consumed during pregnancy, by individuals under 18, or by those operating vehicles or machinery. If you are concerned about your relationship with alcohol, please visit www.drinkaware.co.uk.
Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We reserve the right to amend these Terms & Conditions at any time. Changes will be posted on this page with an updated date. Your continued use of our website following any changes constitutes your acceptance of the revised terms.
Terms & Conditions — The Georgian Import Co | Last Updated April 2026