Legal & Compliance
❦Privacy Policy
❦At The Georgian Import Co, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase with us.
Who We Are
The Georgian Import Co is a trading name registered in England. We import and supply premium Georgian wines and spirits to hospitality businesses and private customers across the United Kingdom.
For any privacy-related enquiries, you can contact us at: chaz@thegeorgianimport.co
Information We Collect
We may collect the following personal information when you use our website or contact us:
- Your name and contact details (email address, phone number)
- Billing and delivery address
- Order history and purchase information
- Payment information (processed securely — we do not store card details)
- Date of birth (used for age verification purposes only)
- Business name and type (for trade account applications)
- IP address and browser/device information via cookies
- Communications you send to us, including emails and form submissions
How We Use Your Information
We use the personal information we collect for the following purposes:
- Processing and fulfilling your orders
- Managing your account and trade application
- Communicating with you about your orders or enquiries
- Sending marketing emails where you have given consent (you may unsubscribe at any time)
- Verifying that you are of legal drinking age to access our website
- Improving our website and customer experience
- Complying with our legal and regulatory obligations
We will never sell, rent, or share your personal data with third parties for their own marketing purposes. Your information is used solely to provide and improve our services to you.
Legal Basis for Processing
Under UK GDPR, we process your personal data on the following legal bases:
- Contract performance — to fulfil orders and manage your account
- Legal obligation — to comply with applicable laws and regulations
- Legitimate interests — to improve our website and prevent fraud
- Consent — for marketing communications, which you may withdraw at any time
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use them for the following purposes:
- Age verification — to remember that you have confirmed your age (stored for up to 90 days if you select “Remember Me”)
- Shopping cart — to retain the contents of your cart between visits
- Session management — to keep you logged in to your account
- Analytics — to understand how visitors use our site (anonymised data only)
You can control and delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.
Data Sharing & Third Parties
We may share your personal data with trusted third parties only where necessary to deliver our services, including:
- Payment processors — to securely handle your transactions (e.g. Stripe, PayPal)
- Delivery providers — to fulfil and track your orders
- Email marketing platforms — to send communications where you have opted in
- Website hosting providers — who store our website data on secure servers
All third-party providers are required to handle your data securely and in accordance with applicable data protection law. We do not transfer your data outside of the UK or EEA without appropriate safeguards in place.
How Long We Keep Your Data
We retain your personal data only for as long as necessary for the purposes it was collected:
- Order and transaction records are retained for 7 years to comply with HMRC requirements
- Marketing consent records are retained until you unsubscribe or request deletion
- Trade account information is retained for the duration of our business relationship
- Age verification cookies expire after 90 days (or at the end of your browser session if “Remember Me” is not selected)
Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
- Right of access — to request a copy of the personal data we hold about you
- Right to rectification — to ask us to correct inaccurate or incomplete data
- Right to erasure — to request that we delete your personal data (“right to be forgotten”)
- Right to restrict processing — to ask us to limit how we use your data
- Right to data portability — to receive your data in a structured, machine-readable format
- Right to object — to object to processing based on legitimate interests or for direct marketing
- Right to withdraw consent — to withdraw marketing consent at any time without affecting previous processing
To exercise any of these rights, please contact us using the details below. We will respond to all requests within 30 days.
Request Deletion of Your Data
If you would like us to delete all personal data we hold about you, please email us directly. We will process your request and confirm deletion within 30 days, subject to any legal retention obligations.
Request Data DeletionData Security
We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or destruction.
Our website uses SSL encryption for all data transmissions. Payment information is processed exclusively through PCI-DSS compliant third-party payment providers — we never store your full card details on our systems.
In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and the Information Commissioner’s Office (ICO) as required by law.
Children & Minors
Our website sells alcoholic products and is strictly intended for individuals aged 18 or over. We do not knowingly collect personal data from minors. All visitors are required to verify their age before accessing our website.
If you believe we have inadvertently collected information from a minor, please contact us immediately at chaz@thegeorgianimport.co and we will take steps to delete that information promptly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the “last updated” date at the top of this page. We encourage you to review this policy periodically.
Continued use of our website after any changes constitutes your acceptance of the updated policy.
Complaints & the ICO
If you have concerns about how we handle your personal data and are not satisfied with our response, you have the right to lodge a complaint with the UK’s data protection authority:
Information Commissioner’s Office (ICO)
Website: www.ico.org.uk
Helpline: 0303 123 1113
Privacy Policy — The Georgian Import Co | Last Updated April 2026